Response time is measured from when the brigade is alerted to an event to when the first brigade vehicle arrives on scene. CFA publish response time data on a quarterly basis for brigades with a high volume of emergency events. If a Brigade Area had less than 10 emergency events in the reporting period, the Brigade Area will not be included in the data.
Hazard Class defines the type of risk for a given area. Each Brigade Area may contain multiple hazard classes and are reported on separately.
CFA’s Service Delivery Standards (SDS) defines targets for response time to an emergency incident, for each Hazard Class.
Further detailed information about CFA emergency response times data can be found at
http://www.cfa.vic.gov.au/about/emergency-response-times/