PROV Records Issued & Visitor Statistics 2014 - 2015

Public Record Office Victoria operates two public reading rooms; one at the Victorian Archives Centre in North Melbourne and the other at the Ballarat Archives Centre in Ballarat. Records can also be accessed at the Bendigo Regional Archives Centre and Geelong Heritage Centre Reading Rooms, both of which are Places of Deposit. During 2014–2015, 15,542 visitors utilised the Reading Rooms to view records. 48,949 records were issued to visitors and another 11,942 were issued to Government Agencies and for internal Public Record Office Victoria use. Our Reading Room staff delivered a number of information sessions to the public on how to use the Public Record Office Victoria collection and sessions focusing on specific areas of the collection. In 2014–2015 our online enquiry system was launched to manage incoming reference queries. Over a twelve-month period, the system dealt with on average 759 queries per month; providing a more consistent and seamless approach to customer service.

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Additional Information

Field Value
Published (Metadata Record) 25/11/2015
Last updated 18/01/2024
Organisation Public Records Office Victoria
License Creative Commons Attribution 4.0 International
Category Society